• If you need to cancel an order, please contact us via our site. Due to the fast processing time we provide, we can only guarantee the cancellation request of your order if:
  • *The item is on hold
  • *Has not been shipped yet
  • *Is not yet in the processing stage.
  • Your order was placed after 5:00 PM (EST) on Friday or on Saturday and Sunday, and we receive your cancellation request by 6:00 AM (EST) on Monday.
  • Please Note: There are no charges for cancellations prior to shipping. The customer is held responsible for all shipping charges for orders canceled after shipment.